Saturday, July 26, 2008
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Course Creation Template Tutorial
This tutorial will explain the use of the Course Creation Template. Experienced MS Word users as well as novices will learn how to take advantage of the features offered by this template for creating a course document which will integrate in with the CoreCentria Learning Management System.
CarolAnn Shepherd$0.00
Six Traits of a Winner
Achieve excellence – on the job and in your personal life – with Six Traits of Winners.

Sports psychologists have identified six traits that are common among gold-medal athletes – both men and women – and in those who succeed in non-athletic pursuits.
Lynda Jackson$0.00
Strategies for Exceptional Customer Service
Exceptional Customer Service is often the only opportunity for competitive advantage an organization has.

It takes MORE than a quality product to build customer loyalty. We must treat our customers well as human beings; each having individual needs. Only when we surpass our customer’s expectations do we create loyalty.

This course will enable Customer Service Agents to create lasting impressions through learned behaviors, giving them the necessary edge to dazzle the customer and build customer loyalty.
Lori Freer$0.00
Wine Pairing Demo
Food and wine pairing is a highly subjective and inexact process. The old rules — primarily red wine with red meat and white wine with fish and poultry — don't take into consideration the complexity of today’s multi-ethnic and subtly flavored foods and the corresponding wide range of wines from around the world that are now conveniently available to almost everyone.
CarolAnn Shepherd$0.00
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